Introduction
The Shirt Collectors ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This policy outlines how we manage your personal data when you visit or make purchases from our website.
Who We Are
The Shirt Collectors is a UK-based company specialising in the sale of football shirts. Our registered address is 11 Second Avenue, Flint, Flintshire, United Kingdom, CH6 5LS. For privacy-related queries, please contact us via theshirtcollectors@outlook.com.
Information We Collect
We process the following personal information:
- Contact Information: Name, address, email address, telephone number.
- Order Information: Details related to your purchases.
- Payment Information: Securely processed via Shopify; full card details are encrypted and not directly accessible by us.
- Usage Data: Information about how you interact with our website.
Technologies Used
We use certain technologies to improve your experience and better understand how our website is used. These tools help us to analyse user interactions and the effectiveness of our marketing efforts across various platforms.
Purpose of Data Use
Your information is processed to:
- Manage and process orders and returns.
- Facilitate secure payments and refunds.
- Communicate regarding orders, customer service queries, and delivery updates.
- Improve website usability, customer experience, and marketing effectiveness.
- Conduct identity verification, age validation, and address validation.
Data Sharing
We share your data exclusively with third-party providers necessary for order fulfilment, payment processing and marketing and analytics.
Data Security and Retention
We employ rigorous security measures to protect your personal data from unauthorised access. Your data is retained only for as long as necessary to achieve the purposes outlined or as required by law.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data.
- Rectify inaccurate data.
- Request data deletion.
- Object to or restrict data processing.
- Request data portability.
Contact theshirtcollectors@outlook.com to exercise these rights.
Cookies
We use cookies to enhance website functionality and analyse user interactions. You can manage cookie settings via your browser preferences.
Changes to this Policy
Any policy updates will be published on our website, with the effective date clearly indicated.
Contact Information
For privacy-related inquiries, contact:
Governing Law
This policy is governed by the laws of England and Wales.
